What counts as a minute?
Only live talk time between your caller and the agent. Ringing, voicemail drops, and calls that never connect don't count against your plan.
What if I go over my minutes?
We'll flag it before you hit the limit, and you can move up a plan at any time. Your agent keeps answering — we'll never cut calls off mid-month without talking to you first.
Is there a setup fee?
No. Building your agent — the script, the voice, and connecting it to your calendar and CRM — is included in the monthly price on every plan. If your workflow needs something unusually custom, we'll tell you on the call before you commit to anything.
Can I change plans later?
Yes. Move up or down as your call volume shifts. Changes apply from your next billing date, and there's no penalty for either direction.
Am I locked into a contract?
No. Every plan is month to month. Cancel any time — just let us know at least 5 days before your renewal date so the next month isn't charged. See our Refunds & Cancellation Policy.
How fast can we go live?
Most agents are answering real calls within a few days of the kickoff call, depending on how many integrations you need.