AI Receptionist for Healthcare Clinics.
CallCooky builds AI voice agents for clinics and healthcare groups. The agent books, reschedules and cancels appointments, answers patient questions about tests, preparation and opening hours, and routes the call to staff when a person is needed. One of our agents has handled more than 200,000 patient calls.
Long hold times. Missed calls. An overloaded front desk.
Most calls to a clinic are routine: booking, rescheduling, opening hours, how to prepare for a test. When they all land on the front desk, patients wait on hold and some hang up.
An AI voice agent answers every call at once, handles the routine requests end to end and hands the rest to your staff, so your team can focus on the patients in front of them.
What the agent handles
- Books, reschedules and cancels appointments
- Answers questions about tests and test preparation
- Gives opening hours, locations and directions
- Handles many calls at the same time, with no hold queue
- Routes the call to staff when it can't resolve the request
- Speaks the languages your patients speak
Sent to your team after every call
The agent connects to your booking system and phone setup, and hands calls to staff with the context already captured.
- Patient name and contact
- Appointment type
- Booked, changed or cancelled slot
- Questions asked
- Calls that need staff follow-up
Pricing
Plans start at $104 per month for 100 talk minutes. No setup fee, no contract, and building your agent is included. See all plans.
Healthcare Clinics Questions.
Yes. A CallCooky agent books, reschedules and cancels appointments in your scheduling system while the patient is on the call, and confirms the details back to them.
Many at the same time, so there is no hold queue. One CallCooky agent for a healthcare group in Italy has handled more than 200,000 calls across five regions.
The agent routes the call to your staff whenever it can't resolve the request or the patient asks for a person, and passes along what was already said.
Yes. Agents can run in the languages your patients use. Our healthcare agent in Italy handles every call in Italian.